training classes:
Referring a Patient

Class Summary:

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Sometimes it is necessary to refer the patient to another doctor.  This could be a dentist or a physician who need to treat the patient with a treatment modality that none of the dentists at our group do. This could be anything from TMJ or jaw pain, cancer treatment or brain surgery to a complicated root canal.

  • The decision to refer a patient is always done be the patient’s treating dentist.

  • No other employee can decide when or to which doctor to refer a patient.

  • We do not always refer all of our patients to the same specialist. For example – we do not refer all wisdom teeth extractions to Dr. Metz or Dr. Gorme.

  • The treating dentists refers depending on many factors including:

    • quality of care for the specific procedure the patient needs
    • example: is this specialist the best at root canals for upper molars in very anxious, Spanish speaking patients whom require sedation?
    • specialist office location – are they convenient for the patient? Is the patient ready to travel far?
    • accessibility – do they have an appointment this week? Or will the patient have to wait one month?
    • insurance – do they accept the patient insurance? 

· Assistant responsibility: Assistant is responsible to place referral notation in the chart. Whom was patient referred to and what for?

· Front desk responsibility: give patient a referral card and ask them if they “would like us to call and get them an appointment”

· Referring dentist responsibility: write chart, write and e-mail /fax a referral letter to referring dentist. This includes sending the x-ray and letter.

Referral communication:

  • It is vital to have good communication with your referral.  You must both know what the patient is referred for. The plan, and the next treatment. DO NOT LOSE THE PATIENT IN THE REFERRAL PROCESS.
  • For important topics, call the referral to speak about it – but always follow-up with written documentation that you send (e-mail or snail mail) and place in the patient chart.
  • You must have written communication kept in the patient’s chart. It is for legal reasons.
  • A thank you note for any referral to you, and for a referral who made you look good is also mandatory. Make it a hand written note, not an e-mail or text. In the digital world this means a lot.
  • Remember your HIPPA rules. Only tell what you are allowed to tell, only to the referral, and always ENCRYPT you electronic communication

 

Endodontics Periodontics Orthodontics (Continued)
Dico Hassid, D.D.S., M.S. Dr. E. Todd Scheyer D.D.S., M.S. Dr. Audrey M. Boutros D.D.S., M.S.
Bayou City Endodontics Perio Health Professionals 6750 West Loop South, Suite 150
7500 Beechnut, Suite 235 3400 Gessner, Suite 102 Bellaire, TX 77401
Houston, TX 77074 Houston, TX 77063 Phone: 713-218-8339
Phone: 713-271-9100 Phone: 713-783-5442 Website: www.boutrosortho.com
Fax: 713-771-9600 Fax: 713-952-0614
Email: Dico@bayoucityendodontics.com Email: etsperio@swbell.net Oral & Maxillofacial Surgery
Website: www.Bayoucityendodontics.com Website: www.perioheath.com
Dr. John P. Freeman, M.D., D.D.S., P.A.
Dr. Mark N. Haddad, D.D.S., C.A.G.S. Dr. J. Robert Friedberg, D.M.D. 705 South Fry Road, Suite 200
Gulf Coast Endodontics 9601 Katy Freeway, Suite 360 Katy, TX 77450
5155 Buffalos Speedway, Suite 200 Houston, TX 77024 Phone: 281-599-9445
Houston, TX 77005 Phone: 713-464-7444 Fax: 281-599-9455
Phone: 832-379-2696 or 1-877-902-0630 Email: Friedberg1@sbcglobal.com
Fax: 832-379-2697 Website: www.houston-perio.com Dr. Paul S. Metz, D.D.S., M.D.
Email: drmark@gcendo.com Dr. John G. Orfanos, D.D.S., M.D.
Website: www.gcendo.com Dr. H. Chu Kim, D.D.S., M.S.  (Implants) Oral & Maxillofacial Surgeons of Houston
4543 Post Oak Place, Suite 108 8800 Katy Freeway Suite, 210
Houston, TX 77027 Houston, TX 77024
Dr. Debora F. Levine, D.D.S., M.S. Phone: 713-629-5170 Phone: 713-464-2833
The Endodontic Source Fax: 713-629-5172 Fax: 713-464-7563
5959 West Loop South, Suite 640 Email: www.houstonperiodontics@yahoo.com Website: www.omsh.us
Bellaire, TX 77401 Orthodontics
Phone: 713-779-9000 Dr. Mike Mizell Dr. Neil L. Gorme, M.D., D.D.S.
Fax: 713-668-2348 7700 San Felipe, Suite 250 6560 Fannin, Suite 1600
Website: www.endodonticsource.com Houston, TX 77063 Scurlock Tower
Phone: 713-781-5548 Houston, TX 77030
Pedodontics Fax: 713-781-6876 Phone: 713-795-4120
Email: info@drmizell.com Fax: 713-795-4123
Dr. Kasia Lindhorst D.D.S., M.S., P.A. website: www.drmizell.com Email: doctorface@aol.com
Smiles For Kids
8800 Katy Freeway, Suite 220 Dr. Stephen J. Chen, D.D.S., M.S.D. Dr. George P. Quirk D.D.S.
Houston, TX 77024 Texas Orthodontic Specialists Dr. Michael V. O’Shell D.D.S., P.C.
Phone: 713-461-1509 11455 Fallbrook Drive, Suite 201 7700 San Felipe, Suite 220
Fax: 713-461-7792 Houston, TX 77065 Houston, TX 77063
Website: www. Smiles-for-kids.com 5311 Kirby Drive, Suite 211 Phone: 713-784-4200
Houston TX, 77005
Dr. Bruce D. Friedman D.D.S. 7660 Woodway Drive, Suite 325 Dr. J. Robert Newland, D.D.S., M.S.
2201 Holcombe, Suite 205 Houston, TX 77063 Pathology
Houston, TX 77030 Phone: 832-237-4746 5001 Bissonnet, Suite 103
Phone: 713-665-1818 Website: www.texasorthodonticspecialists.com Bellaire, TX 77401
Periodontics Phone: 713-592-9336
Dr. E. Todd Scheyer D.D.S., M.S. Cell: 713-775-9204
Perio Health Professionals
3400 Gessner, Suite 102
Houston, TX 77063
Phone: 713-783-5442
Fax: 713-952-0614
Email: etsperio@swbell.net
Website: www.perioheath.com
Dr. J. Robert Friedberg, D.M.D.
9601 Katy Freeway, Suite 360
Houston, TX 77024
Phone: 713-464-7444
Email: Friedberg1@sbcglobal.com
Website: www.houston-perio.com
Dr. H. Chu Kim, D.D.S., M.S.  (Implants)
4543 Post Oak Place, Suite 108
Houston, TX 77027
Phone: 713-629-5170
Fax: 713-629-5172
Email: www.houstonperiodontics@yahoo.com
Orthodontics
Dr. Mike Mizell
7700 San Felipe, Suite 250
Houston, TX 77063
Phone: 713-781-5548
Fax: 713-781-6876
Email: info@drmizell.com
website: www.drmizell.com
Dr. Stephen J. Chen, D.D.S., M.S.D.
Texas Orthodontic Specialists
11455 Fallbrook Drive, Suite 201
Houston, TX 77065
5311 Kirby Drive, Suite 211
Houston TX, 77005
7660 Woodway Drive, Suite 325
Houston, TX 77063
Phone: 832-237-4746
Website: www.texasorthodonticspecialists.com
Orthodontics (Continued)
Dr. Audrey M. Boutros D.D.S., M.S.
6750 West Loop South, Suite 150
Bellaire, TX 77401
Phone: 713-218-8339
Website: www.boutrosortho.com
Oral & Maxillofacial Surgery
Dr. John P. Freeman, M.D., D.D.S., P.A.
705 South Fry Road, Suite 200
Katy, TX 77450
Phone: 281-599-9445
Fax: 281-599-9455
Dr. Paul S. Metz, D.D.S., M.D.
Dr. John G. Orfanos, D.D.S., M.D.
Oral & Maxillofacial Surgeons of Houston
8800 Katy Freeway Suite, 210
Houston, TX 77024
Phone: 713-464-2833
Fax: 713-464-7563
Website: www.omsh.us
Dr. Neil L. Gorme, M.D., D.D.S.
6560 Fannin, Suite 1600
Scurlock Tower
Houston, TX 77030
Phone: 713-795-4120
Fax: 713-795-4123
Email: doctorface@aol.com
Oral & Maxillofacial Surgery
Dr. George P. Quirk D.D.S.
Dr. Michael V. O’Shell D.D.S., P.C.
7700 San Felipe, Suite 220
Houston, TX 77063
Phone: 713-784-4200
Pathology and oral medicine
Dr. J. Robert Newland, D.D.S., M.S.
Pathology
5001 Bissonnet, Suite 103
Bellaire, TX 77401
Phone: 713-592-9336
Fax: 713-592-9337
Cell: 713-775-9204
Dr. Jonathan Penchas

Dr. Jonathan Penchas

Dr. Jonathan Penchas has been practicing Cosmetic and restorative dentistry for over 20-years in Houston. He has won numerous awards and written articles and books regarding Implant Dentistry and Dental Oncology.

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