Wanda Dowell

I showed up at Midtown Dentistry several years ago never having been to the dentist for the previous 10+ years and feeling down about not taking care of myself. The Midtown team embraced me and quickly accessed my oral health which put me on the fast track to maintaining my teeth with superior expertise and care. Loan does a phenomenal job helping me keep my smile and without her I’d still only be grinning. I would recommend anyone wanting to smile again to come see Loan and the team at Midtown Dentistry!

I come here for routine checks and cleanings, and let me just say that Olivia is incredibly professional and is descriptive of everything she’s doing at the moment, or is about to do. I very much appreciate that as someone that isn’t the biggest fan of dental equipment. This location has a great team, they are very thorough, and you can tell they really take their job seriously.

Ken the new hygienist was gentle and fast. And has a caring, fun personality. Dr Gomes does a great job as well. Glad I found this place since moving to Pearland. I have been coming for over a year now.

Great service and great team! Dr. Truong is the best! I brought my 6 year old and he felt very welcome by everyone in the office. As for myself, the road to restore my smile has been amazing. I look forward to continue my dental care with this office.

Today was my first time here at this dentistry and i can honestly say this was the best experience i’ve ever had at any dentist!!!!
Dr.Li & the hygienist Dr.Loan , Tara , Eloy & Ashley were very helpful and professional.
The hospitality here is wonderful , thank you everyone 🙌

Olivia was AMAZING! Not just her either. The entire stuff was very friendly and made me comfortable. I’m super glad I decided to make this facility my dental home.

If you needed confirmation on this facility, look no further and book with Midtown Dentistry! ❤️

I had a x-ray and tooth extracted by Dr. Mason Jones, which was amazingly painless and took under an hour. All the staff were professional, kind and cordial and the facilities are state of the art.

Olivia was great! She was very personable and made me feel comfortable coming in as a new patient. I really liked how she explained everything before doing. Found my new dentist office!

My visit to Midtown Dentistry was made exceptional by Steven, the dental technician. His clear explanations and attentive care highlighted his professionalism. Steven ensured I was comfortable and well-informed throughout the procedure, making the experience smooth and stress-free.

The clinic’s clean and modern environment complemented his excellent service. And his attention to detail and commitment to quality care were apparent. Additionally, the helpfulness of the staff was noteworthy; even the receptionist came out to escort me to the office when I was lost, showcasing the overall supportive and patient-focused atmosphere of Midtown Dentistry.

Steven at Midtown Dentistry is truly outstanding. His genuine care for patients makes this dental office highly recommendable.

I had an amazing experience at Midtown Dentistry Summerwood location, all the staff were polite and welcoming as soon as I walked into the office. I especially would like to thank the Dentist Kimberly Truong & her Assistant Joyneccia for their amazing job on my smile, they were very attentive to my needs and informative about my treatment.

I came in for a deep clean today and saw Loan Pham. She was amazing!!! I could tell that she really cares about what she does and she made sure to talk me through every step of the way. I’ve had multiple issues with my teeth over the years and I was determined this year to get back on the right track. After seeing Loan today I feel so confident that I will be able to do that here. It’s so refreshing to go to someone that takes pride in their work and Loan went above and beyond for me today. If you need to see someone who will take the time to listen, answer questions confidently and who will take you through every step of the process go see Loan! You won’t be disappointed.

Super friendly staff. Dr. Gomes was extremely focused and ready to address all my issues with the utmost professionalism. He's highly qualified, enjoys his work, and is super attentive when speaking with patients. LOVE Midtown Dentistry. I'm now trying to get my wife to switchover to Dr. Gomes

Dr. Penchas, Loan Pham, Emily, and team were fantastic! I was a bit nervous going in because of some bad previous experiences but this blew me away. It was all in the details with this clinic! Loan was thorough but still gentle on my teeth - definitely coming back again :)

I love this place! Dr. Gomes is outstanding. Hercilia is so pleasant and helpful. Her energy is amazing. That's especially important when you are nervous about a procedure! Mr. Chris is so mannerable also. The whole team is amazing!

Valentina did my cleaning, and she did an incredible job. Super sweet and took her time to explain everything she was doing. I would 100% recommend going to her, and I will only be going here from now on!!

My experience at Midtown Dentistry (I-10) was great. The Dental Hygienist Olivia made my process easy and she was able to answer all of my questions. I definitely recommend Midtown Dentistry for all of your Dentist needs.

Thrilled to join the chorus here talking about how great the team at midtown dentistry is. After some traumatic and life altering dental experiences prior, we needed major corrective work and due to the past trauma we needed a special level of care and consideration. The midtown team know exactly what they’re doing, and they are the only practice I would recommend for people in similar circumstances - they know how to work with people who have dental phobias. The corrective work they did quite literally changed our lives. Since then, we have become devotees of Loan, who is the most comforting, skilled, compassionate, thoughtful and informative hygienist we have ever met. We live far as heck from this practice, but we happily drive out every 6 months for our appointment with Loan with zero regrets and we are thrilled every time. Thank you for giving us our lives back and helping us rebuild our trust in dentistry!

Best visit to the dentist I've ever had. From the entry of the charming rustic door into a waiting room that felt like a family living room- everything felt warm and cosy. Ray and Jane welcomed me with warm smiles and made me feel comfortable.

Dr. Penchas was very kind and gracious and really listened. Overall, a very positive experience . I would recommend it to anyone.

PEARLAND,TX LOCATION:
Where have they been my whole life!??? I have had a LOT of work done through the years. Some places have been better than others but if I would have found this place a long time ago, I would have been much happier!
Yesterday (2/20/24) was my first and not last visit. I walked in and happiness was in the air! The place smelled so good and calming. It was clean, decorated nicely with vibrant colors and a coffee & water corner for use.
I read the sign that said "we'll be with you in a moment" and I had a seat. Not 2 minutes later, here comes Ken!
Ken is a whole bubble of joy! His vibe is so positive and calming. He took me back, did my x-rays and cleaning. He was gentle and explained every move he made. His conversation was genuine and appreciated because it took my mind off of being anxious.
After he was done, Dr. Andrew Gomes came to take a look and explained everything in great detail, where I actually understood what he was talking about!
In the end, I booked my next appointment with the front office manager and even she was warm and inviting. As a whole, customer service was top tier and everyone genuinely seems like they liked their job.
I will highly recommend them to any and everyone because finding a good dental office where you're actually comfortable is really hard to find!
And to top it off, their prices are very fair.

The staff at the front were super helpful, and were very accommodating. I do not personally have a fear of dentists, but I can see how they would put someone at ease who does have that fear. I spoke to Cynthia today about the varied options available for the work that I need. She was thorough, supremely understanding of my limitations, and more than willing to work with me in whatever capacity I decided on. This place is definitely top notch.

Attentive staff, cozy facilities, knowledgeable dentists! I tried Midtown Dentistry out because my boyfriend continuously raved about their services and they did not disappoint. Dr. Tran is a gem. Would recommend to friends and family!

I was so nervous to change dentist, but I had a fantastic experience at the Pearland location. Thank you for making my first experience amazing!

Nervous patient. For someone who has been too scared to go to a dentist for years, these people were the perfect answer. An extremely comfortable and professional service. I'll be getting all my work done with this surgery from now on. I highly recommend them to anyone needing a dentist!

UPDATE:
Amending this review because of the outstanding customer service Cynthia provided. I was very frustrated about the whole experience but Cynthia called and explained why things had fallen through the cracks. Instead of trying to justify why it had happened and deflecting blame she just apologized and offered to remediate the situation.
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This is the first review of a medical/dental practice I've made, but at this point I have to because things are so bad. I've never dealt with this level of incompetence before and I am at my wits end.

In November 2023 I first went to this practice after reading the reviews. What I thought would be a normal biannual visit turned out to be a abysmal experience. After my routine cleaning the dentist mentioned that I had a few cavities which needed filling. I was surprised because no other dentist had mentioned this to me, but ultimately early stage cavities are subjective in regards to filling or not, so I let him fill the "cavities". The patient coordinator mentioned that they would give fluoride after and that there might be a charge. I then mentioned that I didn't want it. When the dental hygienist came in at the end of the appointment, she ended up putting fluoride on my teeth, at which point I mentioned that I explicitly said I did not want it. I then mentioned this to the patient coordinator who said I wouldn't be charged. At this point I paid for my cavity fillings ($69) and left.

A few weeks later to my shock I received a bill for $69, the exact amount I paid in the office before I left! I called to inquire about this but the people at the desk said they had no idea- only that there was a fluoride charge, and said that someone would call me back. No one called me back.

I have called five times over the last few months and every single time someone has said that they would get back to me. Not once has someone called back. I even called back twice last week and the person at the desk gave me attitude and said that the manager was busy and they would call me back before the week is over. The entire week went by and no one called me. Now I've gotten another auto-emailed bill, which is double the last bill with absolutely no mention of what the charges are for. I have used this insurance at several other dentists and not once have I had fraudulent charges like this.

I am a medical student and have many friends in healthcare, including two that are practicing dentists. I told them about this experience and they were shocked at the level of fraud and incompetence. I see dentists regularly twice a year and keep great care of my teeth and not once have I encountered a situation like this. I will never come here again and I strongly encourage you to look at the myriad of other great dental spots in Houston.

My appointment today was very pleasant. Friendly and efficient staff. My hygienist Olivia was superb! My teeth felt very clean. She is very patient, calming, and gives great suggestions for maintaining healthy teeth and gums.

Loan Pham consistently does a fantastic job. She makes coming to the dentist a much more enjoyable experience. She’s friendly, knowledgeable, & efficient. I look forward to seeing Loan every six months for my cleanings.

Loan is the best. She provided expertly skilled deep cleaning and also gave great education about dental and total health. I felt comfortable in her experienced hands