I don't even have the words to express how much I love this dental practice, the best I have ever visited in my life. I had seen them for an introduction and routine cleaning in June, and was very happy. But three weeks ago, I lost my husband and noticed a tooth was hurting. I had no time to "bother" with the tooth--until it became a true, agonizing emergency. I called and said I had an emergency. I also explained that I am pain and dental phobic. They took me within two hours of my call, soothed my fears, and treated me like an esteemed guest instead of a patient.
I was assigned to Dr. Shalev, a skilled and wonderful woman who is my heroine forever. She did not rush, she explained everything to me, she questioned me closely about my phobia. I knew I was not on her normal schedule, being an emergency, but she acted like I was her only patient of the day. She removed the badly infected tooth PAINLESSLY. I did not think that was possible. She explained what she was doing every step of the way, even why the tooth could not be saved, and options for afterwards (implants, etc.)
I almost skipped out of the office, pain free, feeling great, and in love with my dentist. I see her again in a week for post-op. This is day two. I have no pain, I have had almost no side effects. If I, a dental phobe, can give this good a review, believe me--this is a great dentist.